Documentation

What SCPASE does

An overview of every real, already-shipped capability, section by section. For a tailored walkthrough or a live demo workspace, get in touch.

Getting started

  • A platform admin provisions your organization: its own isolated workspace, sign-in domains, and starting branding.
  • Staff and students sign in with the accounts they already have (Google or Microsoft), and their role resolves automatically from their email domain, no separate password to manage.
  • A dedicated demo workspace, pre-loaded with realistic rooms, desks, and bookings, is available to trial before you commit to anything.

Room booking

  • Browse available rooms in List, Calendar, Grid, or floor-map view, with filters for date, time, category, level, building, and features.
  • A booking can route straight to confirmed or into an approval queue, depending on the room's own rules, including alcohol, capacity, and per-room booking limits.
  • Recurring series support multiple weekdays and exception dates in one request; a closed or blacked-out day is skipped automatically rather than failing the whole series.
  • Every room can define its own turnaround buffer between bookings, opening hours, and blackout windows.

Hotdesking

  • A second, parallel product for desk-level bookings: a live floor map shows every desk's real-time status, with one tap to claim a free one.
  • Desks can carry their own visibility rules (restricted to a tag or team), recurring weekly claims, and per-desk “scan to book” QR codes.
  • One-tap check-in confirms you actually showed up; an unclaimed confirmed booking is automatically released after a grace period.

Multi-tenant & white-label

  • Every organization gets a genuinely isolated workspace: its own rooms, desks, users, bookings, and audit trail, invisible to every other tenant.
  • Branding, sign-in domains, and (where set up) a custom subdomain are all configured per organization, not hardcoded.
  • Room Booking and Hotdesking share one tenancy and one permission model underneath, so there's no bolted-on second product to separately administer.

Analytics & insights

  • Utilisation trends, a weekday × hour heatmap, booking-duration breakdowns, and top-room / top-user leaderboards, all scoped correctly to what an admin is allowed to see.
  • Every chart's underlying numbers export as CSV or a print-ready PDF report. Nothing is locked behind the dashboard view.

Security & administration

  • A three-tier admin model (full super-admin, room-scoped admin, and read-only helpdesk) enforced at the database layer via row-level security, not just in the UI.
  • A full, append-only audit trail records every booking decision, admin action, and account change, with a per-booking activity history.

Automation

  • Recurring bookings auto-skip a closed or blacked-out day instead of failing the entire series.
  • Automated check-in reminders and no-show release keep a room's real availability accurate without any manual admin intervention.

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